Pet stores that deal in the sale of aquatic animals usually pledge guarantees that they only sell live aquarium animals and ensure that the animal will arrive to you safe and healthy. Some even claim that they guarantee that their aquarium animals will even still be healthy and live three days after arrival. Despite such guarantees some of their customers usually report receiving such animals dead on arrival. So what do you do when you receive an aquarium animal dead on arrival? The kind of action you will take when you receive either fish or any other aquarium animal dead is dependent on a number of factors.
Here below we take a look at what you can do in case you receive dead aquatic animal on arrival:
Take a video
Take a video of the dead animal while still in the package it was shipped to you. The video can be at least thirty seconds long in order and help to prove to the company that sold to you the fish that the animal arrived dead.
Inform the Store
Call the pet store immediately you notice that the animal you ordered for is dead. Ensure that you call the store in reasonable time as soon as you get your order.
Take more videos
You can then take another video of the animal placed on a table that will help to provide more proof that the animal died before it reached you.
So what causes dead on arrival fishes?
The process that usually goes up in the transportation of aquarium animals is usually long, frightening, and tedious to any aquatic animal that it involved. It must be recognized that all aquarium animals that are usually being offered for sale were at some time captured in the wild. They were later taken to holding places where they are bred for more breeds to be obtained. These animals are usually not acclimated to living in captive habitats and thus usually suffer some level of stress and even in severe cases depression.
Another problem that these animals usually have to contend with is that even before they get used to their new captive environment when a customer comes to get one they get packaged ready for transportation to a whole new location. This usually acts as double tragedy to the fishes and mostly those that are not resilient enough will obviously succumb.
Still when the packaging where the animal is to be transported in is not well taken care of can also lead to dead on arrival fishes. As a general rule, when transporting aquarium animals, the transporter needs to ensure the conditions that the animals are kept in must be optimum for their survival. When this is not observed the end result would likely be animals that will be received dead on arrival by the customer. This is why stores that deal in the sale of aquarium animals need to take much care and responsibility in ensuring the safety of the animals that they trade in.
What to do when you are receiving shipped fish
When you have ordered for fish to be delivered to you, there are a number of things that you can do to help save your fish. We discuss with you some vital tips that you can follow to help save fish that is delivered to you:
Prepare your tank
As you prepare to receive any new fish at you place, please ensure that you have a tank that you have prepared for them that they will easily get used to in their new environment. The tank should have lots of aquarium plants to provide the fish hiding places, there should also be gravel put in the bottom to act as substrate. The tank also needs to have an aquarium lid that will prevent the fish from jumping out, a filtration system to help keep the water their clean and a heater that can help to get the tank water to desired temperature.
Adjust your water parameters
Before introducing your new fish into the new tank, take samples of the package water to ascertain the pH and hardness of the water. This will help you know how to adjust that of the tank to that which is ideal for the fish. If you do this, it will help the fish to acclimate a lot faster than if you leave things to go on their own.
Quarantine Your Fish
It is also important that any new fish or aquatic animal that is arriving at your place be quarantined for a certain period before being mixed with other already existing animals. This will help to reduce the chance of introduction of new diseases or parasites to your otherwise healthy aquatic stock.
Monitor your fish closely
As you finally add the new fish to the new tank it is advisable to give them sufficient time to acclimate and be alert to watch out for the activities of the fish. This will help you to detect early signs of problems if any. Always observe patience with acclimation process of the fish and the best thing to do is allow the process to take at least one hour and not less than this. Sometimes aquatic animal may appear as dead on arrival but if you follow the due process of receiving the animals within a matter of some hours they will revive.
Safe and Calm Enviroment
It is best to keep the aquarium lights off for at least some four hours after you have introduced your new arrival fish to your aquarium. If you notice that your newly introduced aquarium animal is being harassed by the ones that are already there, remove the animal and place it alone in another tank.
Most importantly when receiving fishes
Always ensure that the tank water parameters are kept similar to the requirements set out for the survival of the fish. Performing regular water checks to ascertain things to do with pH, hardness, salinity, and temperature is really important. In fact if you keep everything close to optimum the acclimation process of your new aquarium animal will even happen even much faster. It is important not to get dead on arrival fishes but it is more important to ensure the safety of the fish when you received live fishes.